PRIVACY NOTICE (AUSTRALIA)
RCKT Co Pty Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. We operate under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, and protect personal information when you interact with us. Our contact details are as follows:
Registered address: 125 Pittwater Road, Manly, NSW 2095, Australia
E-mail: team@rcktco.com
Who are we?
We are a sports marketing agency that provides a range of services to our clients including but not limited to:
– Partnerships consultancy
– Brand consultancy
– Creative design
– Advertising
– Content production
– Social media management
– Talent management
– Events
The type of personal information we collect
We currently collect and process the following information as required in the course of our services for clients and with third party suppliers.
– Contact details (name, email, phone, job title, company)
– Business information (details of services requested, project details)
– Payment details (if applicable for invoicing/transactions)
– Vision, photography and videography content as captured in the course of our services for our clients or for the promotion of our business activities.
– We do not collect sensitive data unless absolutely necessary and agreed with you.
Who we collect personal information from and why
– Most of the personal information we process is provided to us directly by you for one of the following reasons:
– If you are a client of ours (or you work for a client of ours)
– If you are a customer, supplier or contact of any of our clients
– If you provide goods or services (or if we are assessing your suitability to provide such goods or services) or you work for, or are agent for or otherwise represent, someone who supplies or is being considered as a supplier of goods or services to us or our clients
– If you are a respondent to any survey, research, interview or other enquiry carried out by us on behalf of our clients
– If you are a participant in activities carried out by us on behalf of our clients
– If we wish to contact you when we are providing public relations or related services for our clients (for example, if you
are a public official or a journalist, content creator or otherwise involved in the media)
– If we wish to send you advertising, marketing or promotional material
– If you work for us or apply for a position with us.
We only collect, use, and disclose your personal information where permitted under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
How we use, store and share your personal information
We use your information to:
– Provide and manage our services to clients
– Respond to enquiries and communicate with you
– Send proposals, invoices, and contractual information
– Improve our services and promotional materials
– Meet legal and regulatory obligations
– Your information is securely stored on Office 365 and/or G-Suite software. We only process your data where we have a lawful basis (such as legitimate interest, contract or consent). We will never sell your data. We may share your information with:
– Trusted service providers (e.g. IT, hosting, or software platforms)
– Professional advisers (e.g. accountants, lawyers)
– Regulators or authorities, if required by law
– Any third parties we use must keep your data secure and only use it for the agreed purpose.
Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your information is protected and handled in line with Australian privacy requirements. We keep your personal data only as long as necessary to fulfil the purposes set out above and an appropriate period thereafter or as required by law. Typically, this is up to 7 years after our last interaction, unless a shorter period applies.
Your data protection rights
You have the right to:
– Request access to the personal information we hold about you
– Ask us to correct your information if it is inaccurate or incomplete
– Make a complaint if you believe we have breached your privacy
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request. If you are not satisfied with the response, you may contact the Office of
the Australian Information Commissioner (www.oaic.gov.au).
PRIVACY NOTICE (UK)
RCKT Co UK Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. We operate under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect personal information when you interact with us. Our contact details are as follows:
Registered address: City Bridge House, 57 Southwark Street, London, SE1 1RU
E-mail: team@rcktco.com
ICO registration: ZB733723
Who are we?
We are a sports marketing agency that provides a range of services to our clients including but not limited to:
– Partnerships consultancy
– Brand consultancy
– Creative design
– Advertising
– Content production
– Social media management
– Talent management
– Events
The type of personal information we collect
We currently collect and process the following information as required in the course of our services for clients and with third party suppliers.
– Contact details (name, email, phone, job title, company)
– Business information (details of services requested, project details)
– Payment details (if applicable for invoicing/transactions)
– Vision, photography and videography content as captured in the course of our services for our clients or for the promotion of our business activities.
We do not collect sensitive data unless absolutely necessary and agreed with you.
Who we collect personal information from and why
Most of the personal information we process is provided to us directly by you for one of the following reasons:
– If you are a client of ours (or you work for a client of ours)
– If you are a customer, supplier or contact of any of our clients
– If you provide goods or services (or if we are assessing your suitability to provide such goods or services) or you work for, or are agent for or otherwise represent, someone who supplies or is being considered as a supplier of goods or services to us or our clients
– If you are a respondent to any survey, research, interview or other enquiry carried out by us on behalf of our clients
– If you are a participant in activities carried out by us on behalf of our clients
– If we wish to contact you when we are providing public relations or related services for our clients (for example, if you
are a public official or a journalist, content creator or otherwise involved in the media)
– If we wish to send you advertising, marketing or promotional material
– If you work for us or apply for a position with us.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
a) Your consent. You are able to remove your consent at any time. You can do this by contacting team@rcktco.com
b) We have a contractual obligation
c) We have a legal obligation
d) We need it to perform a public task
How we use, store and share your personal information
We use your information to:
– Provide and manage our services to clients
– Respond to enquiries and communicate with you
– Send proposals, invoices, and contractual information
– Improve our services and promotional materials
– Meet legal and regulatory obligations
Your information is securely stored on Office 365 and/or G-Suite software. We only process your data where we have a lawful basis (such as legitimate interest, contract or consent). We will never sell your data. We may share your information with:
– Trusted service providers (e.g. IT, hosting, or software platforms)
– Professional advisers (e.g. accountants, lawyers)
– Regulators or authorities, if required by law
– Any third parties we use must keep your data secure and only use it for the agreed purpose.
We keep your personal data only as long as necessary to fulfil the purposes set out above and an appropriate period thereafter or as required by law. Typically, this is up to 6 years after our last interaction, unless a shorter period applies.
Your data protection rights
Under UK data protection law, you have rights including:
– Your right of access – You have the right to ask us for copies of your personal information.
– Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
– Your right to erasure – You have the right to ask us to erase your personal information.
– Your right to restriction of, or objecting to, processing – You have the right to ask us to restrict the processing of your personal information or object to the processing of your personal information in certain circumstances.
– Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint by contacting us. You can also complain to the ICO via their helpline (tel: 0303 123 1113) or website (www.ico.org.uk). Our ICO registration reference is ZB733723.
